Our client in the Insurance Industry is looking to fill in the position of a Senior Officer Underwriting based in Dar Es Salaam, Tanzania.
The responsibilities include:
• Development of a Underwriting department
• Coaches and develops direct reports and their staff
• Responsible for the employment, promotion, associate performance evaluation, training, motivation, counseling, and discipline of assigned associates
• Develops and optimizes processes within the underwriting teams to improve customer experience
• Provides direct oversight for day-to-day operations of policy administration, and insurance operations functions
• Implements personal lines rating and acceptability criteria
• Establishes and monitors business unit processing standards and performance objectives
• Analyzes effectiveness of acceptability and rating guidelines and communicates suggested revisions to product management team
• Evaluates and measures implemented process or proposed process for costs and benefits and makes recommendations
• Monitors the quantity and quality of work performed by the business unit
• Accountable for effective implementation of and adherence to established business processes and underwriting rules
• Establishes and adjusts staff and workflows to facilitate the most efficient use of resources and provide the best possible service to internal and external customers
• Explains procedural specifics to staff, insured, claims, and other business unit managers. Aids in the creation and development of new practices and procedures as well as holds meetings and gives presentations to staff and varied management personnel
• Answers all policy related questions from claims and the response center, and creates appropriate communication networks to handle inquiries
• Evaluates tools and vendor provided solutions including cost controls for products ordered
Application Instructions
Send your updated CV to jobs@genesisconsult.net and specify your current Gross Salary with the subject line "Senior Officer Underwriting" no later than 31 Jan 2018. No phone calls please.
Monday, January 08, 2018
Senior Officer Underwriting
