Customer Services Officer - 1 Post (Pemba)

PBZ Bank has vacant positions which need to be filled by suitable qualified Tanzanians. The applicant should apply by virtue of the post advertised and station indicated here in. Particulars related to the positions are as follows:

POSITION: Customer Services Officer - 1 Post (Pemba)

Terms of Employment: Three years contract (Renewable)

Qualifications:
- Degree in Banking, Commerce, Economics, Business Administration, Advanced Diploma in Banking, Public Administration, or equivalent qualifications.
- Computer literacy and applications in windows, and other packages.
- Age should not be above 35 years.
- Experience of at least 2 years in the Customer service position.

Duties and  Responsibilities
- Attending to customer enquiries promptly and courteously.
- Opening new customer accounts as per bank's KYc.
- Receiving customers' cheques, other instruments and instructions and attend them accordingly.
- Attending customers' complains and make follow up for the prompt solution.
- Perform any other duties as may be assigned from time to time by the senior officer.

HOW TO APPLY:
All applications enclosed with CVs, Photocopies of certificates, Testimonials,
Name and address of two referees should be addressed to:

The Managing Director
The People's Bank of Zanzibar Ltd
P.O.BOX 1173
ZANZIBAR

Please Note that Result slip is not accepted.

Deadline for applications is 22nd May 2014.
Only short-listed candidates will be invited for interviews.

 Source: Daily News, 9th May 2014