POSITION: Assistant Accounts Executive-Retail (One Post)
PLACE: Tanzania Telecommunications Company Limited(TTCL)
Position No:4211200
Responsible to:Accounts Executive
Location:DSM at TTCL Headquarters
Objective:
Provision of integrated voice/data/image/wireless products, services and solutions while making a profit, and achieves predetermined personal revenue goals including, win back, new revenue and the protection of existing revenue. Implements strong customer relationships and maintains a high level of customer service.
Key Duties and Responsibilities
- Assist in identifying new revenue opportunities by analyzing customers' business objectives and motivators; e.g. competitive environment, sales and financial objectives and tactical/strategic business plans
- Assist in debt management and Credit Control of the customer accounts under portfolio as guided by the company's Credit Policy.
- Maintain a strong working relationship with key Decision Makers, Owners, Department Heads or Communication Contacts to ensure acceptance of solution, successful sales negotiations and long term customer relations.
- To implement identified strategies to counter comee(tor's activities and pro-actively protect network revenues and maintain working relationships.
- Provides inputs in the preparation of proposals, sales presentations and explaining how TTCLs products and services will provide solutions to business requirements of the customers.
- Obtains customer commitment and negotiates conditions of sale e.g. lease, outright purchase, contracts and presents completed documentation for authorization.
- To execute customer account plans, and sales plans focused on generating new and protecting existing revenue, and ensure overall customer satisfaction.
- Assists in planning, scheduling and implementing promotional activities e.g. trade shows, sales campaigns, product seminars, etc.
Key Accountabilities
- Achievement of Key Result Areas and Key Performance Indicators in relation to: Sales budget, Revenue budget, Customer satisfaction, Churn, Customer Profitability (ARPU) and debt growth/decline
Profile/Key Competencies
- Diploma in Business Studies/Administration/ Marketing OR equivalent education
- Experience of two years in dealing with Major accounts or Customer Relationship Management
- Demonstrated ability in sales closure and ability to work in a highly competitive industry.
- Knowledge of competitive communication industry issues and technologies
- Ability to plan and organize in a self directed environment
- Ability to establish relationships with decision makers to increase sales
- Sales negotiation skills, aggressive and results-oriented
- Knowledge in computer and basic software applications
Remuneration:
Competitive and attractive compensation and benefits package including medical and insurance cover will be offered to successful candidates.
Mode of Application :
Application should be submitted on the Application Form accessible in TTCL Website (CLICK HERE)
Follow the instructions provided in the application form.
Failure to comply with the instructions may lead to disqualification of application form.
The job reference number should be clearly indicated in the space provided on the application form.
(Experiencing any difficulties when applying contact our systems administrator on 022 2142553,0222142610,022 2142607 during working hours for assistance.
Closing date and time; two (2) weeks from the first advertisement date exactly at 16.30 hrs
Deadline: Jun 26, 2013
Source: The Guardian June 12, 2013
