AKIBA Commercial Bank PLC, a leading bank in micro finance; is currently recruiting suitably qualified Tanzanians to join its workforce in the following positions
The position reports to the Supervisor, Customer Service, and carry out the following roles:-
- Providing quality service to Customers and managing Customer expectations.
- Responsible for managing potential risks. Receiving and responding to customer queries
- Ensuring that standard rules, procedures and regulations of Bank are followed.
- Issuing balance statements and advise customers accordingly Maintaining and updating customers' files
- Ensuring cleanliness and order in the banking hall Responsible for fixed deposit account
- Responsible cash withdrawal and deposits to and from BOT/other Branches.
- Responsible for Fund transfer to BOT in respect of Tanzania Revenue Authority
- Performing other duties as directed by the Superior
Qualification and Experience
- University Degree/ Advanced Diploma majoring in accounting/ Banking/ Business Administration or its equivalent.
- A minimum of upper second class.
- At least one year experience in Customer Services activities is an added advantage.
- Must have scored Division Two or above in '0' level secondary examinations and 'A' level secondary examinations.
- Passes in Mathematics at '0' level and 'A' level is a must.
General Terms and Conditions of Services
- The above positions carry competitive pay and benefit packages commensurate with a successful candidate's academic and professional qualifications.
- ACB is an equal opportunity employer.
- Reliable reference is a must.
Note: Application letters MUST be hand written.
HOW TO APPLY:
Interested Candidates should write to the undersigned before Friday 24 May, 2013, enclosing the following:-
- A comprehensive Curriculum Vitae (CV)
- Copies of relevant certificates and exams results transcripts as appropriate.
- Candidate's day contact address, including mobile phone numbers
- Contact addresses of three professional and/or academic related referees.
The Head of Human Resources,
AKIBA Commercial Bank PLC,
Amant Place (3RD Floor),
P.O BOX 669,
Dar es Salaam.
Only successful applicants will be responded to.
Deadline: May 24, 2013
Source: The Guardian May 15, 2013
