POSITION: Alternative Delivery Channels Specialist
PLACE: AKIBA Commercial Bank PLC
Reports To: General Manager - ICT
Main Duties and Responsibilities:-
- Providing accountability and leadership in developing and administering the Bank's Alternative Delivery Channels strategy in line with the business strategy.
- Participate in developing a strategy and plan for the effective administration of the of the existing alternative delivery channels to maintain operational excellence and service delivery.
- Maintain Delivery Channel performance metrics based on overall Bank objectives demonstrating Delivery Channels' contribution to the achievement of desired business outcomes Align Delivery Channel risk management with enterprise-wide risk management;
- Monitor and validate the Bank's compliance with its Delivery Channel security policies, procedures and standards providing input to the Bank's Risk and Compliance Department; Monitor, administer, and enhance the Bank's delivery channel infrastructure to improve critical business drivers, minimize costs, and maximize uptime and security;
Qualification and Experience
- University Degree in IT/Computer Science, Business or Commerce;
- 2 - 5 years relevant Delivery Channel administration experience in a bank or financial institution;
- Experience with A TMs, POS, Mobile Phone Banking, Internet Banking is highly desirable;
- Prior experience with innovative technology and channels is a plus.
General Terms and Conditions of Services
- The above positions carry competitive pay and benefit packages commensurate with a successful candidate's academic and professional qualifications.
- ACB is an equal opportunity employer.
- Reliable reference is a must.
Note: Application letters MUST be hand written.
HOW TO APPLY:
Interested Candidates should write to the undersigned before Friday 24 May, 2013, enclosing the following:-
- A comprehensive Curriculum Vitae (CV)
- Copies of relevant certificates and exams results transcripts as appropriate.
- Candidate's day contact address, including mobile phone numbers
- Contact addresses of three professional and/or academic related referees.
The Head of Human Resources,
AKIBA Commercial Bank PLC,
Amant Place (3RD Floor),
P.O BOX 669,
Dar es Salaam.
Only successful applicants will be responded to.
Deadline: May 24, 2013
Source: The Guardian May 15, 2013
