POSITION: Assistant Branch Managers
PLACE: Diamond Trust Bank
Position Description:
- Working under the Branch Manager, the successful candidates will function as No.2 in the branches and be responsible to enhance service delivery to all clients by providing efficient customer service. The incumbent will also be responsible for managing the operations and support activities at the branch and to generate deposits and loans from the identified niche market by:
- Acting as the prime interface between the bank and the client
- Identifying and developing medium retail banking business for the bank, with an emphasis on income generation.
- Marketing the Bank's new products and services by enhancing the existing/new customer base and expanding the Bank's business growth
- Maintaining good customer relations and ensure that customer needs are met within the strategic objectives of the Bank.
- Managing all customer-related queries
- Maintaining DTB's Customer Service Standards
University graduate preferably in Banking/Business/Management. Professional qualification e:g. Institute of Bankers diploma would be desirable.
Experience & Competencies Required
- 3 years minimum experience in a commercial bank
- Ability to balance opposing business requirements
- Strong evaluation, communication and reporting skills
- Able to provide advice and cause/effect evaluation to support business decision making
- Builds relationships and networks easily
- Strong service ethic
Interested applicants should mail their covering letter indicating preferable working station plus CV to Recruitment@diamondtrust.co.tz
Head Office
901 Harbourview Towers, Samora Avenue
P O BOX 115
Dar es Salaam
Deadline: September 30, 2012
Source: The Guardian 14th, September
