Stanbic Bank Tanzania Limited is a full service commercial bank which specializes in providing facilities and services to public and private sector corporations, diplomatic missions and international organizations.
Stanbic Bank Tanzania is a member of the Standard Bank Group of South Africa and was established in May 1995 when the Standard Bank Group acquired the operations of Meridien Biao Bank Tanzania Limited
Job Title: Head of Operations
ROLE PROFILE
Stanbic Bank is looking for an exceptional candidate to fill in the position of Head of Operations, reporting directly to the Chief Executive.
The incumbent will be responsible to develop and align the country operations business strategy and lead Operations towards becoming an efficient and effective business function.
Also See: Form Six National Examination Results 2018
DUTIES AND RESPONSIBILITIES:
- The roles and responsibilities of the incumbent will be as follows:
- Strategy Execution
- Develops and implements the Operations strategy and continuously improves the Business Operations model in co-ordination with PBB and CIB. with a view of ensuring efficient and effective functioning and high level of service within Operations
- Cost Management and efficiency
- Develops and implements initiatives to reduce costs and ensure that budgets for Operations are efficiently met
- Ensures that throughput is maximized throughout Operations by implementing principles of Lean manufacturing and Six Sigma
- Resource Utilization
- Ensures effective, efficient and optimal utilization of all resources (human and capital) to be responsive to competitive pressures, changing market conditions, client needs and business strategies
Operational Performance
- Identifies and defines strategic and tactical operational performance metrics geared towards meeting country objectives by leveraging opportunities
- Ensures alignment to the Customer Value Propositions. Service Level Agreements and benchmark targets through constant monitoring and evaluation of Operation’s performance to ensure a high-level of service for our customers
- Collaborates with other areas to ensure that best practices and a standard approach is followed
- Provides accurate and timeous MIS as per the matrix agreed with Centre (ROA Operations) to enable informed decision making
Identifies and assesses the risks facing both systems and business processes thereby providing effective loss and risk management and so minimizing the operational risks
Liaises with business stakeholders in ensuring that regulatory, group policy standards and minimum operating procedures are observed to minimize the Bank’s exposure to risk
Rollout of Change Portfolio
Enables rollout of change initiatives/ programs by considering the best possible methods and approaches to ensure improved customer satisfaction
People management
Drives a performance management and career development culture through mentoring and motivating in regular team and one-on-one meetings to ensure optimal performance and minimize staff turnover rate
Ensures that the correct caliber of staff is recruited by participating in the recruitment process thereby ensuring Operations has the correct talent to meet the strategic goals at all times
Ensures that resources are skilled across different processes to enable cross product and cross function workload balancing
DESIRED SKILLS & QUALIFICATION
- Business management or commercial degree
- At least 10 years experience in managing a complex operation, ideally within the financial service sector
- An extensive knowledge and understanding of the various systems used within the wider Processing and Clearing area
- Knowledge of corporate banking and the interface between frontline service, sales and support functions
- Knowledge of banking transaction processes relevant to products and services offered to customers
- Practical knowledge of how to in-put, access and utilize information to analyze forecast trends
- Working knowledge of capacity management principles and processes
- Knowledge of cost management principles and practices.
Knowledge of the applicable legislations
- Process / project management experience will be an added advantage
- Excellent interpersonal and communication skills (across the business)
- People management skills
- Strong customer focus and service orientation
- Creative, analytical with good problem solving skills
- Conflict management skills and ability to manage ambiguity
- Self driven, values based, innovative, independent adaptive and results orientated person
- High emotional intelligence
- Strong business acumen and ability to translate strategy into business plans
Job Title: Head of Corporate & Investment Banking
ROLE PROFILE
Stanbic Bank is looking for an exceptional candidate to fill in the position of Head of Corporate & Investment Banking, reporting directly to the Chief Executive.
The incumbent will be required to articulate and set the strategic direction and business objectives of the CIB Business in zTanzania. The role will also be the interface with other parts of the Group such as Corporate Functions, PBB, and Wealth.
The Head of CIB will ensure achievement of CIB revenues and net earnings through delivery of an appropriate range of banking products (Transactional Product and Services. Investment Banking. Global Markets Products and Investor Services) to the existing and targeted client base, working with and through the Client Coverage Teams.
DUTIES AND RESPONSIBILITIES:
- The roles and responsibilities of the incumbent will be as follows:
- Strategy Formulation & Execution
- Align and set the strategic direction, goals, growth initiatives and business objectives at a country level that are in line with the global (“One CIB”) objectives, taking into account the interdependence with product and country strategies.
Regulatory and Risk Management
Safeguard the integrity and reputation of the bank by ensuring the CIB Business lines operate within legal and regulatory requirements (i.e. prudential and fiduciary).
Financial Performance Management
Contribute to the overall Bank’s financial performance by understanding and acting on opportunities for cost efficiencies, and cooperation with other areas such as Personal and Business Banking. Wealth. Finance and Risk Management.
Governance
Fulfil a governance role in serving as a member of key in-country management committees.
Client and Markets
Review and influence (in collaboration with product matrix) the portfolio of clients to target in country to ensure that CIB matures and grows market share.
Delivery of Customized Sector Solutions
Define and develop new client solutions enhancements to meet the needs of target segments, in collaboration with the product heads.
Provide Internal Leadership & Guidance
Define a business plan for country by directing, developing and managing the CIB teams in-country.
People Management
Jointly manage the performance management, recruitment, career management, remuneration, succession planning and personal development plans of the team.
DESIRED SKILLS & QUALIFICATION
- Combination of suitable tertiary education/relevant experience, preferably in a discipline relevant to the specific industry
- Strong business acumen, competent in risk management, financial management and tax legal issues.
- An extensive knowledge and understanding of the various systems used within the wider Processing and Clearing area
- Minimum of 10 years’ experience in various business-related fields with a strong background in banking
- Knowledge of banking transaction processes relevant to products and services offered to customers
- Extensive experience working with country economic information, requiring a deep understanding of key industries and critical success factors for those industries, and Central Banking policies, to Alco. Credit and Country Risk
- Demonstrable knowledge of Investment Banking. Capital Markets, and real transaction experience from a global banking institution
- Prior experience of Hands on Client Coverage at a Senior Level
- Demonstrable prior experience in Leading a high performance team
- MBA will be an added advantage
- Commercially astute with ability to identify and close revenue opportunities
- Ability to work in a dynamic, competitive and constantly changing environment
- Conflict management skills and ability to manage ambiguity
- Capability to deal with complexity from a product and industry perspective.
- Presence with clients and ability to market the banks capability
MODE OF APPLICATION:
Qualifying candidates should apply in writing to or lodge their applications at the address below, enclosing:
An application letter
Comprehensive Curriculum Vitae
Contact address including telephone number(s) and/or email addresses if available.
Names and full addresses of three referees.
Closing Date: 13th July 2018.
Please address all application to:
CHIEF EXECUTIVE.
Stanbic Bank Tanzania Ltd.
P.O.Box 72467.
Dar Es Salaam
Email: HumanResourcesTZ@mail.standardbank.com
