Tanzania Postal Bank (TPB) seeks to appoint dedicated, self-motivated
and highly organized Branch Manager (1 position) to join the Technology
and Operations team.
The work station is Musoma.
Reporting Line: Chief Manager Branches
Locations : Musoma
Work Schedule: As per TPB Staff regulations
Division : Branches
Salary : Commensurate to the Job Advertised
POSITION OBJECTIVE
(i)
Branch Manager is the representative of the Bank in your area of
operation. You will up-hold the image and culture of the bank in your
services and lifestyles. You will market TPB and its products to the
population as well as ensuring that staffs under you participate in this
mission.
(ii) To run the branch as a profit centre, managing the
sales process by acquiring new business and deepening existing customer
relationships and maintaining operational efficiency while providing
the appropriate service standards.
(iii) To en sure risk levels are minimized and acceptable so as to enhance revenues and profitability of the branch.
KEY RESPONSIBILITIES
Generate new business via sales promotions, out-marketing calls,
customer visits (current/potential), and build relationship with
existing customers
To mobilize deposits and ensure that growth in deposits conform to the annual budget plans
Ensure the highest standards of customer service are provided in order
that our services are perceived as being the best in the local market
including handling customer complaints.
To liaise with the Public
and Government officials in the area of operation of the Branch to
maintain good public relations and project good image of the bank;
Ensure reconciliation of suspense accounts
To carry out general administration of the branch
Ensure that all Operational Procedures are adhered to by all branch staff as prescribed in the operating manuals
To ensure that the branch is adequately supplies with stationery items
and enough cash to meet day to day operations. You will also ensure that
adequate security is in place with regard to cash and all bank
documents/assets
To carry out regular snap checks for cash in
tills/strong-rooms, controlled stationery, all suspense accounts and
stamp accounts
To compile timely replies to all audit reports and ensure that auditors’ recommendations are implemented accordingly.
Ensure availability of required stationeries and equipment’s
Control branch expenses and ensure that they are within the approved budgets and
proper management
To assess manpower and development needs of the branch staff and advice Head Office accordingly.
Plan and manage staff administration issues for support staff (i.e. Local leave, training,
Dept. staff rotation) in consultation with the Chief Manager
Carry out periodic staff evaluation
Follow - up and ensure that all revenue due to the bank is correctly charges and collected by the bank
Counter sign with the BFO. All debits to the Profit and Loss Accounts
Manage service delivery, to review output of tellers, customer service and inquiries to
ensure adherence to branch standards
Ensure timely submission of branch reports/returns to head office as required
Ensure that the Anti Money Laundering requirements are followed as follows:-
a)
Take all reasonable steps to verify and identify customers, including
performing quality assurance on accounts opened, and the general KYC
issues
b) Retain adequate records of identification, account opening
and transactions and ensure timely and properly filling of customer
mandates
c) Make/assist to effective reporting of suspicious transactions
d) Raise awareness of Money Laundering prevention and training all branch staff
Ensure tidiness across the branch premises and clean-desk policy is exercised.
Perform any other duties as may be assigned to you by Chief Manager Branches or
higher authorities
Comply with the Policies and standards, Local Laws and Regulations, Controls and
Procedures of the bank.
Report Suspicious Transactions
Print and Verify Accounts Opened and Closed report against actual documents and sign on the register
Ensure dual control is in place in the record room at the branch.
CONTRIBUTES TO
Customer retention as a result of high customer service standards
Business growth as evidenced by attaining budget figures on revenue
Minimization of Operational Costs thereby improving overall Branch profitability
Enhanced and robust control at the branch
AUTHORITY LEVELS
Authorize payments/withdraws against customer’s accounts as provided for in the
operational manual guidelines.
May initiate disciplinary action against staff under his/her jurisdiction
EXPERIENCE AND KNOWLEDGE REQUIRED
Education:
Bachelor degree/Advance diploma in Banking, Economics, commerce,
Business Administration, Finance or Accounting from any recognized
University or equivalent.
Experience:
At least 3 years of relevant Banking experience
Working knowledge of Equinox Functionality
Skills / Attributes:
Strong leadership & people management skills
Prioritize Tasks
Team player
The
position will attract a competitive salary package, which include
benefits. Applicants are invited to submit their resume (indicating the
position title in the subject heading) via e-mail to:
recruitment@postalbank.co.tz.
Applications via other methods will not be considered.
Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications
starting the job advertised and the location. Other credentials will have to be submitted
during
the interview for authentic check and other administrative measures and
should not in any way be attached during application.
Avoid scam NEVER pay to have your CV / Application pushed forward.
Any
job vacancy requesting payment for any reason is a SCAM. If you are
requested to make a payment for any reason, please call +255 22
2110621-2 to report the scam. You also don’t need to know one in TPB to
be employed. TPB is merit based institution and to achieve this vision,
it always go for the best.
Tanzania Postal Bank is an Equal Opportunity Employer and is very committed to environmental, health and safety Management.
Tanzania Postal Bank has a strong commitment to environmental, health and safety management.
Late applications will not be considered.
Short listed candidates may be subjected to any of the following:
- a security clearance; a competency assessment;
- physical capability assessment and
- reference checking.
Please forward your applications before 14th June, 2016
Tuesday, May 31, 2016
Branch Manager (1 post)
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