Guest Attendant

Position Title:    Guest Attendant            
Department:    Chairman Office      
Section:    Chairman Office      
Location:    Dar-Es-Salaam      
Reports to:    Chairman        
 
WORKING RELATIONSHIP      
Internal Residence Manager and other staff at Chairman Residence      


RESPONSIBILITIES:

·    To greet and create an environment where the guests will be welcomed in an appropriate manner and provide any required assistance to the guests
·    To ensure guests are looked after if required to wait
·    To ensure that guests are kept updated about the waiting time and any assistance they may require is catered to in time
·    To be able to resolve the questions put forth by the guests and provide all the relevant detailed information about the current activities and facilities
·    To answer all the telephone calls and convey the messages correctly and promptly to the appropriate persons
·    To provide information regarding the offices in and around Dar es Salaam and arrange for their transportation if necessary
·    To make sure that all the rules and regulations have been followed by the guests

PROFESSIONAL AND INTERPERSONAL DETAILS

Competencies:
·    Good command of the English language
·    Consistent and stable work history
·    Possesses organization and time management skills with demonstrated ability to follow work process

Qualifications &Knowledge:
·    Minimum 2 – 4 years of experience in a well progressive organization.
·    Should have a graduate degree

Additional Requirements:
·    Bachelor status
·    Hotel Management Experience
·    Customer Service Experience
·    Not Married (Single)
·    Minimum  of 2 -4 years working Experience

How To Apply:
Applications can be made through email to -  fomorojie@pa.co.tz

Applicants can submit their application letter and CV to the email above not later than 3rd March 2016.