Customer Service Officers

Position: Customer Service Officers (Tanzania Nationals Only)

Our client, a fast growing multinational financial institution seeks qualified and experienced personalities to fill the position above. The positions will be based in Moshi and Arusha.

Job Purpose
*      To effect healthy administrative processes within the branch
*      Assess and provide feedback on customer satisfaction
*      To ensure the generation of leads through superior Customer Service to Walk in Clients, Existing
*      Clients and Telephonic Enquiries
*      To form the support base for Relationship Officers and all other Staff within the Branch

Minimum Requirements
§  A Degree in a business related field*
§  A minimum of 2 years experience in an administrative role.

If you meet the above requirements, send an application letter and a detailed CV with three professional referees including daytime contacts to info@frank-mgt.com or frankmconsult @yahoo.com on or before 29th May 2014 indicating the position and location on the subject line for example Relationship Officer – Arusha.