ICT Manager

JOB TITLE:  ICT Manager
REPORTING TO:  Head of Operations
Industry:  Furniture / Retail

JOB PURPOSE:
Responsible for a full range of ICT activities which ensure operational effectiveness and excellence through supporting the daily duties and activities of the company.

DESIRED EXPERIENCE:
At least 3 years in a similar capacity.

RESPONSIBILITIES:
§ Support and maintenance of hardware, software and other systems.
§ Troubleshoot issues with equipment like printers and computers.
§ Perform manual/automatic backup’s as needed as well as software updates when requested both drop box and the website.
§ Install and configure workstations based on company needs and requirements.
§ Research website hosting options and report pricing and system options to supervisors.
§ Research on unusual bugs or issues the company encounters.
§ Identify, research, and resolve technical problems.
§ Document, track, and monitor all problems to ensure a timely resolution.
§ Recommend and schedule repairs, via vendors or hands on if and when necessary.
§ Assist with data recovery, using tape backup or recovery tools.
§ Assist in marketing the company by putting together articles and blogs for uploading on the website.
§ Any other duty assigned by your immediate boss or top management under the ‘ICT function.

QUALIFICATIONS AND SKILLS:
§ Degree in computer science, information technology or engineering.
§ Ability to take the lead on projects and implement them until completion.
§ Must have some education in programming, database management and technologies like MS SQL, Exchange, Access and .Net frameworks.
§ Knowledge of Microsoft Windows 2000, XP, Vista, Microsoft Office Suite 2010, (Word, Excel, Powerpoint, Outlook), Adobe Acrobat, Winzip\Winrar.
§ Ability to maintain confidentiality at all times
§ Must be open and excited to learn new technologies
§ Have strong communication skills, both written and oral
§ Fluency in English and Swahili both written and spoken.

HOW TO APPLY:
Genesis Consult Ltd shall only accept CV in PDF Format to jobs@genesisonsult.net with subject title as ‘IT Manager.’ No phone calls please.