Head of Credit Control Section - (1 Post)

The Arusha Urban Water Supply and Sanitation Authority (AUWSA) is a legally established entity responsible for the overall operations and management of water supply and sanitation services in Arusha City. It is among of the best Authorities in Tanzania. The core function of the Authority is to deliver excellent water supply and sanitation services for all categories of customers and stakeholders in Arusha City.

In order to attain its vision and mission, AUWSA is seeking to recruit dynamic, experienced, competent and qualified Tanzanians to fill the following vacant posts within the Authority’s establishment.

Head of Credit Control Section - (1 Vacant Post)

Appointing Authority: Management Committee.
Reports To: Customer Services Manager.

Minimum Required Qualifications and Experience:
The successful applicant must be / have:
- Holder of Form IV / VI certificate.
- Holder of Master Degree in Economics, Business Administration (Accounts or Finance), Marketing Economic Planning, Statistics, or B.Com from a recognized Institution.
- The Candidate must have working experience of at least eight (8) years in a relevant
field of which at least two (2) years should be in a senior position.

Employment Terms: 
Three years Contract - Renewable upon satisfactorily performance.

Main Duties & Responsibilities:
(i) To supervise collection of debts.
(ii) To supervise preparation of monthly outstanding debts
(iii) To supervise training of junior billing and Customer Billing Officers
(iv) To supervise reconciliation of subsidiary sales ledgers
(v) To approve water disconnection for defaulters and reconnection of service after
payment by disconnected customers
(vi) To manage customer complaints regarding billing debts
(vii) To supervise daily follow up of customer debts and illegal meter connections
(viii) To conduct performance appraisal to all staff under the Section.
(ix) To perform other related duties as may be assigned by the Customer Services
Manager

PACKAGE:
The above vacancy carry an attractive competitive salary and remuneration package in accordance with the qualifications, required skills and experience stated in specific vacant post and AUWSA's Scheme of Service and Salary Structure.

GENERAL CONDITIONS:
i. Interested and qualified candidates are invited to apply by sending their application
letters attached with copies of relevant certificates, testimonials and detailed Curriculum Vitae (CV).
ii. The CV must incorporate all contacts telephone numbers, mobile, box numbers, e-mail and physical addresses.
iii. Form IV and VI result slips are strictly not accepted.
iv. Certificates from foreign examination bodies, Colleges or Universities should be verified by NECTA, NACTE or TCU.
v. Only short-listed candidates (who meet requirements) will be contacted for interview.
vi. In addition to the qualifications mentioned, the incumbent is expected to posses the following traits:

- Excellent communication skill.
- High integrity and ability to adapt to changes quickly.
- Capacity to work hard, under pressure and meet strict deadlines.
- Ability to work under teamwork spirit, establish and maintain effective working
relations with different people and stakeholders.
- Ability to work under minimum supervision.

Applications should be addressed to the undersigned so as to reach him/her not later than 31st

May, 2016.
MANAGING DIRECTOR,
ARUSHA URBAN WATER SUPPLY & SSANITATION AUTHORITY
P.O.BOX 13600,
ARUSHA

Tel: + 250 4163, 250 6124,
Fax: 250 4163, 254 8981,
E-Mail: auwsa@habari.co.tz, auwsa@auwsa.or.tz
Website: www.auwsa.or.tz